Last Updated: December 1, 2025
ships products from our warehouse in or the warehouse specified in the product page via reputable shipping carriers including UPS, FedEx, DHL.
Sea freight shipments don't receive tracking information until they arrive at the destination port and are transferred to trucks for ground delivery.
Customers are responsible for providing accurate shipping addresses. is not liable for delivery issues resulting from inaccurate or incomplete shipping information provided by the customer.
Customers may cancel their order at any time prior to shipment directly from their order status page and will receive a full refund. If the order has already shipped, customers can still cancel by refusing delivery. Once the refused package is returned to , a full refund will be issued.
Full refunds will be provided for orders canceled before shipment or for orders refused upon delivery and returned unopened. Refunds will be processed promptly upon receipt and verification of the returned item.
If customers are unsatisfied with their purchase, they may return the undamaged product within 30 days of receiving the item. A 20% restocking fee will apply to these returns. Customers are responsible for return shipping charges.
offers a one-year warranty covering defects in materials and workmanship. Within this period, defective products will be repaired or replaced free of charge. Customers should contact directly to initiate a warranty claim.
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