Privacy Policy

1. Information We Collect

We may collect personal information from you when you visit our site, create an account, place an order, subscribe to communications, respond to a survey, or fill out a form. This information may include:

• Name
• Email address
• Mailing address
• Phone number or mobile number
• App-messaging identifiers (where applicable)
• SMS/app-messaging opt-in and consent status
• Payment or credit card information
• IP address and device information
• Other information you voluntarily provide

We may also collect information automatically through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Personalizing your experience
• Improving our website and services
• Enhancing customer service
• Processing transactions
• Authenticating your account
• Sending transactional or service-related communications
• Sending marketing emails, SMS messages, or app-based messages (only with your consent)
• Conducting research, analytics, and service improvement

We will never use your mobile number, app-messaging identifiers, or messaging consent information for any purpose inconsistent with the disclosures in this policy.

3. Information Protection

We implement administrative, technical, and physical safeguards to protect your personal information. Sensitive data is encrypted, transmitted over secure SSL channels, and protected with industry-standard security measures.

Despite our efforts, no method of transmission or storage is fully secure. You use our services at your own risk.

4. SMS, App-Based Messages & Notifications

By providing your mobile number or messaging-app contact information and opting in, you consent to receive communications through one or more messaging channels, which may include:

• SMS/MMS text messages
• iMessage
• WhatsApp
• WeChat
• Line
• Telegram
• Facebook Messenger
• Other messaging applications or mobile push-notification services

These communications may include:

• Account alerts
• Transactional notifications
• Security updates
• Customer support communications
• Product or service updates
• Promotional or marketing messages related to (only with your consent)

Message frequency may vary. Carrier and data rates may apply. Standard messaging app terms may also apply depending on the platform.

You may opt out of marketing messages at any time by using the unsubscribe method available in the messaging channel (e.g., replying STOP, using the app's built-in opt-out controls, or adjusting your device/app notification settings).

Transactional, security, and account-related communications may still be sent as permitted by law.

Messaging Data Privacy Commitment

We apply strict protection to all messaging channels (SMS, iMessage, WhatsApp, etc.):

• We do not sell, rent, or share your phone number, messaging-app identifiers, messaging consent status, or messaging opt-in data with any third parties for marketing or promotional purposes.
• Messaging opt-in/consent data will not be shared with third parties except as required to deliver messages (e.g., messaging platforms, carriers, or technical vendors).
• Explicit one-to-one consent is required for messaging communications, and we do not permit any non-affiliated third party to use your messaging data for their own communications or marketing.

This applies equally to all messaging platforms listed above and any future messaging channels we may use.

5. Information Disclosure

We do not sell, trade, rent, or otherwise share your Personally Identifiable Information (PII) with third parties for their marketing or promotional use.

We may disclose your information only in the following circumstances:

a. Service Providers

We may share information with third-party vendors who help us operate our website or deliver services (e.g., payment processors, messaging platforms, app-messaging providers, hosting providers, carriers).

These parties may only use your data to perform services for us and not for their own marketing.

This includes messaging providers used solely to deliver SMS, app-based messages, and notifications.

b. Legal Requirements

We may release information when necessary to comply with the law, enforce our policies, respond to lawful requests, or protect our or others' rights, property, or safety.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, we may transfer information as part of the transaction, subject to continued protections consistent with this policy.

6. Third-Party Links

We may include or offer third-party products or services on our website. These external sites have independent privacy policies and we are not responsible for their content or activities.

We encourage you to review their policies before providing information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve user experience, analyze traffic, and support certain website functions.

You may adjust your browser settings to refuse cookies; however, doing so may impact site functionality.

8. Your Choices and Rights

You may:

• Opt out of marketing emails by following unsubscribe links
• Opt out of marketing SMS/app-based messages using channel-specific opt-outs (e.g., STOP, app opt-out tools)
• Request access, correction, or deletion of your information
• Disable cookies in your browser
• Adjust device settings to limit push notifications

To exercise any privacy rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children. If we discover such collection, we will delete the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will revise the "Last Updated" date above.

Your continued use of the site following changes indicates your acceptance of the updated policy.

11. Contacting Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us: