Last updated: September 4, 2026
This Shipping Policy explains how Apex Antennas processes and delivers orders. Delivery estimates shown at checkout or on a product page take priority when they differ from the general guidance below.
Order processing
Orders are reviewed before dispatch. Processing time can vary based on inventory availability, product configuration, order verification, and destination. We will contact you if an order requires additional information or is delayed.
Shipping options and charges
Available delivery methods, estimated delivery dates, and shipping charges are displayed at checkout when supported. Freight, oversized, international, or specially handled orders may require a separate quote.
Tracking and delivery
When tracking is available, it is sent after the carrier accepts the shipment. Customers are responsible for providing a complete and accurate delivery address and for reviewing the package promptly after delivery.
Delays, damage, and missing shipments
Carrier delays can occur outside our control. If a shipment is damaged, incomplete, or appears lost, contact us promptly with the order number and supporting photographs where applicable.
International orders
Unless stated otherwise at checkout, the recipient is responsible for import duties, taxes, brokerage fees, permits, and local compliance requirements.
Contact us
Questions about this policy can be sent to david@apexantennas.com.
Apex Antennas
Address available on request